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SHIPPING AND RETURNS

At Färken, we know that sometimes a product doesn't turn out exactly as you expected.

That's why we've created a clear, simple, and thoughtful exchange and return policy.

for your peace of mind.

  • Deadline: You have 14 days from the date of receipt of your order to request an exchange or return.

  • Conditions: The product must be in perfect condition, with no signs of use and in its original packaging.

  • Exceptions: For hygiene and care reasons, returns are not accepted for items damaged due to misuse or handling outside of normal conditions.

  • Process: Just email us at support@faerkenofficial.com with your order number and we'll walk you through every step.

Our priority is for you to fully enjoy your purchase. If something doesn't meet your expectations, you can count on us to find the best solution: whether it's an exchange, a voucher for future purchases, or a refund.

At Färken, we want every experience to be positive, from the moment you choose your bag to the moment you carry it with you every day.

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